Maybe an unpopular opinion, but I think this was rejected by audiences because it didn’t star Charlize Theron. That was a career defining role for her and loved by both critics and audiences.
ATJ is a Netflix actress. She’s not putting butts in seats. Especially not for a franchise that appeals to an older crowd, who don’t really know who she is.
And on top of that Chris Hemsworth was never going to attract anyone to anything that isn’t Thor. And even that is over.